CQUniversity Australia
 

Engaging Indigenous people within Higher Ed

CQUniversity's Office of Indigenous Engagement recently hosted a visit from the Oodgeroo Unit of Queensland University of Technology (QUT), at Rockhampton Campus.

Professor Anita Lee Hong, Director of the Oodgeroo Unit, and Lone Pearce, Project Officer, met with Office of Indigenous Engagement staff to discuss employment issues and best practice models for engaging Indigenous people within the higher education sector, including governance matters.

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Other News…

Facilities staff refresh on customer service 

Published on 08 February, 2007 

Seventy staff from the Division of Facilities Management (including Capricornia Residential College) have taken time out this week, before start of term, to participate in a refresher course on customer service.

PhotoID:3739 As a customer-focused Division of the University, DFM prides itself on a strong customer orientation, delivering solutions with a smile.

Denise Trundle (pictured), Senior Learning Officer from Corporate Contact Solutions, has led 2 groups of staff through the importance of open communication, active listening and delivering quality service to staff, students and external clients.

PhotoID:3740 Denise noted that ‘staff are proud of their workplaces and displayed a great attitude to teamwork’.